Complete Playbooks​

The following playbooks offer step-by-step guidance on planning and executing a mass vaccination site. Some are specific to COVID-19 vaccination, while others are more generic. Some apply to specific models of mass vaccination sites (e.g. drive-through or walk-up), and many contain helpful checklists, logs, sample language, and other tools. All of the playbooks cover the same major operational factors (staffing, supplies, space and traffic flow, vaccines, etc.), but for those just beginning to plan a mass vaccination site, we suggest choosing a playbook from Start Here. For those looking for tools to use in their mass vaccination sites, we suggest choosing a playbook from More Useful Tools. For those looking for advice about cross-cutting topics such as communicating with patients, ensuring equity in access, and supporting staff, we suggest choosing a playbook from Additional Advice.

Start Here

Community-Based COVID-19 Vaccination Manual: Lessons and Insights from Frontline Operations
Community Organized Relief Effort (CORE) & Partners in Health, March 2021.
  • Site:  Any Non-Clinical
  • Model:  Walk-Up, Drive-Through, Mobile
  • Includes examples of “traffic” flow through sites (including walking and driving), with diagrams
  • Tool:  Supplies and Equipment List (pages 41-42)

Download

CHECKLIST of Best Practices FOR Vaccination Clinics Held at Satellite, Temporary, or Off-Site Locations
CDC, 23 July 2021. Tool:  Satellite, Temporary, and Off-Site Vaccination Clinic Supply Checklist

Download

Planning Considerations and Lessons Learned From a COVID-19 Mass Community Vaccination Center
Fischl B, Patterson AT, Baxter J, Watson J, Hemsworth J, Valentine D, Wessler J, Wong D. Military Medicine 2021;usab303.
  • Site:  Any
  • Model:  Drive-Through
  • Includes six cross-cutting lessons learned for mass vaccination sites

Download

More Useful Tools

COVID-19 Vaccination Clinic Implementation Toolkit
Honeywell, AtriumHealth, Tepper Sports & Entertainment, & Charlotte Motor Speedway.  
  • Site:  Any
  • Model:  Walk-Up, Drive-Through
  • Focus on equity and employee wellness
  • Tool:  Overview table listing processes, resources, and staff needed for each phase of the event (page 17)

Download

Community Vaccination Centers Playbook (FEMA)

FEMA, 23 April 2021.

  • Site:  Any
  • Model:  Walk-Up, Drive-Through, Mobile
  • Tool:  Pedestrian Facility Operational Checklist (pages 6-9)
  • Tool:  Drive-Through Facility Operational Checklist (pages 9-12)
  • Tool:  Mobile Vaccination Clinic Operational Checklist (pages 13-15)
  • Tool:  Staff and Equipment/Supplies Lists for Sites of Various Sizes (by doses per day) (pages 23-27)
  • Tool:  Example Diagrams of Patient Flow (pages 29-33)

Download

Drive-Thru Point of Dispensing Planning Guide (NACCHO)
National Association of County & City Health Organizations (NACCHO), Louisville Metro Public Health & Wellness, Orange County Health Department.
  • Site:  Any
  • Model:  Drive-Through
  • Not specific to COVID-19, applies to all mass distribution of health prophylaxis.
  • Extensive operational checklists and diagrams

Download

Additional Advice

COVID-19 Vaccine Distribution Clinic Operations Toolkit (NACHC)
National Association of Community Health Centers, 18 March 2021.
  • Site:  Existing Clinic
  • Model:  Walk-Up
  • Focus on equity
  • Includes sample scripts and communication materials for use with patients and staff
  • Tool:  COVID Vaccine Clinic Tracking Log (pages 33-34)
  • Tool:  Sample Vaccine Supply Checklist (pages 34-36)

Download

MASS VACCINATION POINT OF DISPENSING WALK-THROUGH CLINIC FIELD OPERATION GUIDE (Contra Costa Health Services)
Contra Costa Health Services, 10 November 2010
  • Site:  Any
  • Model:  Walk-Up
  • Not specific to COVID-19, applies to all mass distribution of health prophylaxis.
  • Tool:  Equipment and Supplies Lists (pages 23-26)
  • Tool:  Job Action Sheets for POD Staff (pages 27-52)

Download

A Leader’s Guide to Safer, Faster, and More Equitable Community Vaccination Events
Honeywell, AtriumHealth, Tepper Sports & Entertainment, & Charlotte Motor Speedway.  
  • Site:  Any
  • Model:  Walk-Up, Drive-Through
  • Focus on equity and employee wellness
  • Tool:  Overview table listing processes, resources, and staff needed for each phase of the event (page 17)

Download

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